![]() ![]() However, At any moment, you may disable the function by going to Settings > Security > 2 Step Verification > Email codes to validate your identity > Enable. You may use the 2-step verification option to strengthen the security of your Roblox account. The code will be emailed to your email address or to the authenticator app.īecause you are the only one who has a connection to them, you would be the only one who can obtain the code. Whenever you sign in from a new device, you will be asked to input a security code. ![]() Roblox’s 2-step verification mechanism prevents outsiders from accessing your account if they remember your password. They will include directions for your next actions in the email. Please assist me in resolving this.”Īfter submitting the form, you must wait a few days for Roblox’s answer through email. Despite providing the 2-step verification code several times, I did not get it. Here’s an example of a description: “Good day, Roblox support. To do so, choose the device that is causing the problem and then the help category.īecause you’re experiencing problems with the 2-step verification code, you should choose “Account Hacked or Can’t Log in,” then “2-Step Verification.”įinally, you must explain why you are unable to acquire the 2-step verification code and submit the form. Your Roblox username, first name, and email address are all included.Īfter you’ve submitted your contact information, you must describe the problem. You must input your contact information once you have reached the contact form. If you haven’t already, enter your Roblox login information. ![]() Remember that you must be signed in to your Roblox account in order to submit the form. ![]() Roblox features a contact form where you may ask for assistance.Ī “2-Step Verification” support category is available on the contact form. The third option is to contact Roblox support for assistance. ![]()
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